Initial discussion
We clarify the commercial objective, product or issue, relevant market, timing and the decision that needs support.
How we work
Evidence-led advice with a clear decision trail.
A structured engagement keeps the scope, assumptions, findings and actions visible to the people who need to implement them.
Scope and information request
We set out the proposed work, deliverable and material needed. No substantive engagement begins until scope is agreed.
Evidence review and research
We test the supplied information, identify gaps and use applicable legislation, regulator material and other authoritative sources.
Findings and practical actions
We distinguish verified facts from assumptions, explain the risk and prioritise actions that the business can implement.
Close-out and follow-through
Where agreed, we help resolve questions, review revised material or embed the outcome into procedures and training.
Briefing
Helpful information at the start
- Product description and intended use
- Destination market and planned sales channels
- Labels, packaging, instructions and marketing claims
- Test reports, certificates and supplier declarations
- Relevant dates and the commercial decision required
Principles
Our working principles
Facts first
We separate what is verified, assumed and still outstanding.
Make risk usable
Advice is translated into decisions, ownership and priority.
Fit the business
Controls should be proportionate to the product, market and operating model.
Leave a record
The outcome should help the team act now and explain the decision later.
FAQ
Common questions
Can you confirm compliance before we export?
We can assess the agreed product and evidence against scoped Australian or New Zealand requirements. The answer and any limitations depend on the facts and evidence available.
Do you work with laboratories and suppliers?
Yes. We can help define evidence needs and work with your team, suppliers and testing providers.
Can you advise on Hong Kong or Mainland China law?
This site describes our Australian and New Zealand compliance services. We will flag matters that require appropriately qualified local advice in another jurisdiction.
Can the work be completed remotely?
Yes. Many reviews and meetings can be completed remotely using electronic documents and video calls.
Discuss your requirements
Start with the decision you need to make.
A short, focused brief helps us identify the evidence and expertise required.